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Customer Relationship Management: Concepts and Technologies
Buttle, Francis／Maklan, Stan
Customer Relationship Management
Buttle, Francis／Maklan, Stan
Relationship Marketing: Theory and Practice
Buttle, Francis A
Hospitality Marketing
Bowie, David／Buttle, Francis／Gursoy, Dogan／Brookes, Maureen
Customer Relationship Management: Concepts and Technologies
Buttle, Francis／Maklan, Stan
Hospitality Marketing
Bowie, David／Buttle, Francis／Brookes, Maureen／Mariussen, Anastasia
Customer Relationship Management
Buttle, Francis
Hospitality Marketing: Principles and Practice
Bowie MBA MCIM MHCIMA, David／Buttle, Francis
Hotel and Food Service Marketing: A Managerial Approach
Buttle, Francis

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