紹介
Bureaucracy is the classic study of the way American government agencies work and how they can be made to work better. Examining a wide range of bureaucracies, including the Army, the FBI, the FCC, and the Social Security Administration, James Q. Wilson provides the first comprehensive, in-depth analysis of what government agencies do, why they function as they do, and how they might become more responsible and effective. With a new introduction by the author.
目次
Organizations * Armies, Prisons, Schools * Organization Matters Operators * Circumstances * Beliefs * Interests * Culture Managers * Constraints * People * Compliance Executives * Turf * Strategies * Innovation Context * Congress * Presidents * Courts * National Differences Change * Problems * Rules * Markets * Bureaucracy and the Public Interest